Tribe London is strongly committed to the security and protection of members’ personal information and we do our utmost at all times to ensure privacy. We take the security and privacy of our customers very seriously. We strive to conform with the UK and European Data Protection laws. We do not share any information with third parties, nor do we collect or retain any information other than that necessary for us to provide our services to you.
We use members’ personal information only as necessary for us to provide our services to you. We do not share any information with unrelated third parties nor do we collect or retain any information other than is required for the provision of our products or services. Information collected during the online registration process is stored securely. Information collected will be securely destroyed if it is no longer required by Tribe London. Members may request details of personal information, which we hold under the Data Protection Act/ General Data Protection Regulation. A small fee will be payable. Copies of the information can be obtained by writing to us at Arch 64, Cambridge Grove, London, W6 0LD.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. We request all members check their details for accuracy annually and make any necessary changes. This includes redoing our waiver if any information has been changed on goteeamup. We will email reminders for this. Please note in order to receive emails from us, you need to ‘opt in’ and complete an email verification to show your consent in order for us to comply with legal requirements. We require this to allow us to communicate with members effectively.
Please note that Tribe London does provide links to other sites (Eddies Method, BoxPT, Kindred and Bol Foods), Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Where we engage third party contractors (e.g. coaches, presenters) to perform services for us, those third party contractors may be required to handle your personal information. Under these circumstances, those third party contractors must safeguard this information and must only use it for the purposes for which it was supplied, although we are not responsible for ensuring this. Other than the above, we will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.
Tribe London makes use of third party software to manage bookings and membership, provided by goteamup. goteamup has their own privacy and data security policy with regard to client information. You can access this information on their website.
Personal information collected by Tribe London and our website www.tribe.london is stored in secure operating environments that are not available to the public. We will protect your personal information no matter where we process or store your data.
Changes to our Policy:
From time to time, it may be necessary for us to review and revise this Policy. We reserve the right to change our Policy at any time and should this occur, the amendment will be posted on our website and will be effective immediately.
The Company Secretary has shared this policy with all staff members so everyone is aware our requirements under the Data Protection Act/General Data Protection Regulation and other relevant legislation. All staff have been made aware how to handle personal data, in this case, not to share with anyone at any time unless required to by Law, and that it is a criminal offence to do so.
Our business Terms and Conditions are available on our website which outlines how we use personal information. This is freely available information so anyone visiting our website can access it.
Any requests for personal information go straight to the Company Secretary for action.
We annually request members update their information. Any old members that have left and there is no chance of them returning are deactivated on goteamup‘s system. This third party, external system is only accessible by staff using specific details and is not freely available.
CLUB DATA PROTECTION OFFICER: PJ Cavalli